SHIPPING & RETURNS
Shipping
All QUOTI orders ship from Canada.
Orders are usually processed within 1–2 business days, and tracking is included with every order.
Estimated delivery times:
• Canada: 2–6 business days
• United States: 4–8 business days
• International: 6–12 business days
Free shipping on orders over $65.
Shipping rates for smaller orders are calculated at checkout.
Duties & Import Charges
For U.S. orders, all applicable import-related charges are handled in advance, so no additional fees are required upon delivery.
For other regions, customs or import duties may apply depending on local regulations.
Returns
Because QUOTI pieces are worn close to the body, we keep our return policy simple and considered.
Unworn, unwashed, and unopened items may be eligible for return within 14 days of delivery, with original packaging intact.
For hygiene reasons, opened items cannot be returned.
If something doesn’t feel right, or if there’s a quality issue with your order, please reach out. We’ll do our best to help thoughtfully and fairly.